Privacy  Policy

Effective date: March 10, 2026

This Privacy Policy explains how Oz Garage Floor (“we”, “us”, “our”) collects, uses, stores and discloses personal information. We aim to comply with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What information we collect

We may collect personal information such as:

• Name and contact details (email address, phone number).
• Address or suburb/postcode (to quote and confirm serviceability).
• Project details you provide (area size, surface condition, photos, preferred timing).
• Website usage data (approximate location, device/browser information, pages visited) collected via cookies and analytics tools.

How we collect information

• When you submit an enquiry or request a quote via our website forms.
• When you contact us by phone, email, or social media.
• Automatically through your use of the website (cookies/analytics), to help us understand traffic and improve performance.

How we use your information

• To respond to enquiries and provide quotes or service information.
• To schedule site visits and deliver services you request.
• To improve our website, customer experience, and service quality.
• To send important updates related to your enquiry or booking.
• Where permitted, to send occasional marketing updates (you can opt out at any time).

Disclosure of personal information

We may share your information with trusted third parties only where necessary to operate our business, such as website hosting, analytics providers, form/email delivery, and contractors assisting with service delivery. We may also disclose information where required by law.

Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

Cookies and analytics

Our website may use cookies and similar technologies to measure traffic and improve site performance. You can usually disable cookies in your browser settings, but parts of the site may not function as intended.

Access, correction, and complaints

You may request access to, or correction of, the personal information we hold about you. If you have a privacy concern or complaint, please contact us and we will respond within a reasonable timeframe.

Email: [email protected]
Phone: 0451 935 866

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

This policy is provided for general information and is not legal advice.